Office Policies

Our Vision

h-smile4.jpg

Our goal is to provide the best oral and maxillofacial surgical care in Southern Ohio.

Our Mission

  • Patient Care
  • Teaching and Education
  • Professional Advocacy

Our Values

A = Commitment to Patient Care
O = Opportunities for Learning
M = Mutual Respect for Staff and Patients
S = Superior Customer Service

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Friday: 8 a.m. – 5 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 72 hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation. After missing your second appointment without notifying us 72 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 90 days, you are responsible for the entire balance.